In RIVO, once the buyer completes the payment process of the invoice transaction, the role of the seller is now to check if the payments are correctly received for the relevant invoices. This can be achieved using 'View Payment' option to view the payment details and access the attached documents to ensure they match the invoice.

The status of the invoice will be in 'Payment Sent' after the invoice is paid by the buyer. The seller have the option to confirm the payment that has been received or reject it in case of any discrepancies found during payment processing,

Payment confirmation : 

To confirm the payment received, click on the 'Receive Payment' option available in the context menu. Click on the 'Confirm Payment' in the Review & Sign page if the payment is received correctly for the invoice.

Now the payment received is confirmed by the seller using save button. The following pop up message is displayed on the screen confirming that the payment is now received for the relevant invoice.

The status of invoice changes to 'Payment Received' status. The buyer and seller can now review the details of the payment with all documents that are attached to the invoice using 'View Payment' option available in the context menu.

Payment Rejection:

To reject the payment received, click on the 'Reject Payment' option available in the context menu. A small pop up window appears on the screen request us to input a rejection reason,

Click on the Reject button. Now the payment is rejected by the seller with the deal status changed to 'Payment Rejected'. 

you can view the rejection reason and who rejected it by clicking on the icon next to the status from the dashboard,