1. Notification
The Notification feature in RIVO allows users to receive timely updates pertaining to the transaction status of the Guarantees/ Standby LC or Export/ Import LC product , Unread Collaboration Message, and Task Notifications.
To view notifications on RIVO, follow the steps shown in the example below.
- Login to RIVO with user credentials and password.
- Click on the indicative 'Bell' notification icon from the side menu.
- The unread option will display any unopened messages.
- The message will appear in the read section once it has been viewed.
You can now view recently updated notifications from the respective notifications column.
Note: Unread Notifications will be received via email if you haven't opened it (after 1 hour).
2. Email Notification
The registered party user involved in the guarantee/LC module receives direct email notifications from RIVO. The email notifications alert the following:
1. Product Status: approved, Pending, Rejected, etc.
2. Collaboration
3. Task Notifications
Here is an example of the Notification email:
3. How to disable Email Notification
Users can select the individual unit or units for which they want to get email notifications. If they would prefer not to receive email notifications, they can turn it off or limit their notifications to a particular business sector.
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