RIVO users have the option to create a new discussion board on a subject concerning the deal fields using collaboration.
Rivo allows you to collaborate with the participants in all the Business transaction modules.
Follow the steps below to perform a collaboration on RIVO
- Locate & select collaborate from the summary card. A clickable new chat icon appears on all input fields.
- select the field you would like to collaborate on,
- Choose from the small pop-up that appears on the fields indicating an open chat.
- Enter your text in the chat message box.
- Set the collaboration to ‘Public’ or 'Private'. ( If its private select the participant that you want to collobarte)
- Click the send icon in the chat box to initiate collaboration of field(s) with other parties.
Edit Message
- When the user hovers over a chat message (an individual message bubble), a context menu appears with an "Edit" option
- Only the original sender (the specific user) can edit their message; other users from the same organization cannot.
- After saving changes, an "Edited" label appears at the top-right of the message to indicate it was modified.
- The sender can edit their message any number of times within 15 minutes
- Editing a message does not resend any new notification; only the content changes.
when a message is editing. Users can save the changes by clicking on the "check" icon or discard changes by clicking on the "x" icon.
Discussion-Level Context Menu
When the user hovers over the discussion (not an individual message but the entire conversation block), a new context menu appears with the following actions:
- Mark as Read: Sets all messages in that discussion to "already-read.". Any new message icons are removed.
- Mark as Unread: Reverts the entire discussion to an unread state, making the new message notification reappear.
- Resolve: Moves the existing "Resolve discussion" icon into this context menu, keeping its existing behavior (resolving the thread).
You are now successfully in collaboration with desired user(s) defined on RIVO.
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