Jenith Kumar
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Activity overview
Latest activity by Jenith Kumar-
Jenith Kumar created an article,
List of different statuses available in RIVO
In a Contract Lifecyle, stage by stage the status of the contract changes in RIVO. Below are the list of statuses available in RIVO. In Process When a contract is in drafting stage, U...
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Jenith Kumar created an article,
How to Change a Logo in RIVO?
RIVO allows you to customize your account to provide an enterprise grade experience to your RIVO Users. Admins can change the logo by going to Administrator > Branding. See how: Note: Yo...
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Jenith Kumar created an article,
File types supported in RIVO (for attachments)
While creating a guarantee request, the user will have an option to attach supporting documents to the contract. Below listed items are the file types which are supported in RIVO. Bitma...
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Jenith Kumar created an article,
Setting up the system available currencies
Generally, Banks/Financial institutes will deal with Multiple currencies. The Bank Admin user can define a list of those currencies which it deals with. Based on the business requirement, the cu...
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Jenith Kumar created an article,
Sharing a Deal with Parties via RIVO
In RIVO, users issuing a Guarantee, Standby LC, or Letter of Credit (LC) now can share the deal with one, multiple, or all parties involved, directly from the issuing screen. Functionality Overv...
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Jenith Kumar created an article,
How to save or resolve open discussion (Collaboration Chat)
Once the collaboration is done we can save or resolve the open chat. For Example.While creating a Guarantee request - Applicant have a query on Beneficiary address.Applicant opens up the Collabor...
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Jenith Kumar created an article,
How to create a new Party in RIVO?
Add parties into RIVO so you can include them in the transactions and in your collaboration, To do so: Navigate to the administrator menu Select Parties Click the + button to add a new party fil...
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Jenith Kumar created an article,
How to create a Bank in RIVO?
Add Banks into RIVO so you can include them in the transactions and in your collaboration, To do so: Navigate to the administrator menu Select My Banks ...
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Jenith Kumar created an article,
How to contact RIVO support?
Ensuring the smoothest product experience remains our ultimate goal. We provide helpful resources to support every RIVO user on their way to complete their desired goals. Before contacting Support...